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ServiceNow Developer - Tech Lead

at CVS Health

Posted: 7/31/2020
Job Reference #: 1264934BR
Keywords: system

Job Description

Job Description
The Lead ServiceNow Developer will be a key member of a dynamic Agile team, responsible for development activities in the Aetna ITNow ServiceNow Service Catalog. This developer will have the opportunity to lead a team that solves complex problems, designs user-friendly interfaces, and optimizes processes through automation.

The ideal candidate will be an innovator that grows the team’s abilities through positive guidance and encouragement with a passion for producing an excellent customer experience and designing highly supportable solutions.

In this role you will have the following skills and responsibilities:
* Lead a team of developers through advice, guidance, and best practices.
* Strong working knowledge of ServiceNow components such as Request and Service Catalog Management.
* Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
* Ability to instill coding excellence and quality into the team and culture.
* A passion to learn new technologies and skills.
* Excellent communicator and collaborator, capable of working independently and in small groups of developers.
* Lead / assist with formulation and definition of solution scope and objectives while working with a team of Developers / Analysts on functional requirements and specifications.
* Able to use Object Oriented Design and Unit Testing / Test Driven Development techniques to design, code, test, debug, and document the automated services.
* Independently performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems.
* Conducts investigations of considerable complexity.
* Able to provide guidance and training to less-experienced programmers/analysts.
* With limited direction, supports the implementation of systems into production.
* Researches emerging technologies to determine impact on existing services and identify improvement opportunities.

Required Qualifications
* 5 years experience with application development
* 2 years experience with ServiceNow configuration and development
* At least 1 year experience leading a team or running a project with similar duties.
* At least 1 year with one or more of the following competencies or similar expertise, preferably with a strong desire and ability to learn new technologies and develop elegant solutions:
o ServiceNow
o JavaScript
o UI/UX design
o Angular JS
o Bootstrap
o JQuery

Preferred Qualifications
* ITIL experience and knowledge
* Experience leading & working with remote resources
* Agile experience is a plus.

Verifiable Bachelor's degree or an equivalent combination of education and experience required. Degree in Computer Science strongly preferred.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!